Privacy Policy

This Privacy Policy explains how Geeran collects, uses, and protects information when you use our website, app, and related services.

Geeran is operated by KYNSL.

By using Geeran, you agree to the practices described in this Privacy Policy.

We may collect the following types of information:

Account Information

When you create an account, we may collect your name, email address, phone number if provided, profile photo, and login information.

Profile Information

You may choose to add information such as your neighborhood, interests, services you can help with, short bio, and other profile details.

Location Information

Geeran may use your location to help connect you with nearby users and local posts. We may collect approximate or precise location information depending on your permissions and app settings.

Posts and Requests

When you create a help request, offer help, send a message, or interact with another user, we collect the content you provide.

Messages

Messages sent through Geeran may be stored to support communication, safety, moderation, and dispute review.

Device and Usage Information

We may collect technical information such as device type, browser type, IP address, pages visited, app interactions, crash logs, and general usage activity.

We use information to:

• Create and manage user accounts
• Show relevant local posts and nearby activity
• Help users communicate with each other
• Improve safety and trust
• Prevent fraud, spam, abuse, and misuse
• Improve the app experience
• Send important account, safety, or service updates
• Provide support when users contact us
• Comply with legal obligations

Location is an important part of Geeran because the platform is designed around nearby help.

We may use your location to:

• Show posts near you
• Help verify local community activity
• Display approximate neighborhood information
• Improve matching and trust signals
• Prevent misuse or false location activity

We do not intend to publicly display your exact home address. Where location is shown, we aim to use approximate or neighborhood-level information unless a feature clearly requires otherwise.

You can control location permissions through your device or browser settings. Some features may not work properly without location access.

We may share limited information in the following cases:

With Other Users

Your profile, posts, reviews, approximate location, and public activity may be visible to other users depending on how you use the platform.

With Service Providers

We may use third-party vendors for hosting, authentication, analytics, messaging, email, maps, storage, security, and app operations.

For Safety and Legal Reasons

We may share information if needed to investigate abuse, respond to legal requests, enforce our terms, protect users, or prevent harm.

Business Transfers

If Geeran is involved in a merger, acquisition, financing, restructuring, or sale of assets, user information may be transferred as part of that transaction.

We use reasonable technical and organizational safeguards to protect user information. However, no online service is completely secure, and we cannot guarantee absolute security.

Users should also protect their own accounts by using secure login methods and avoiding sharing sensitive personal information with others.

We keep information as long as needed to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and improve safety.

You may request account deletion by contacting us.

Geeran is not intended for children under 13. Users under the age of 18 should use Geeran only with permission and supervision from a parent or legal guardian.

You may be able to:

• Update your profile information
• Change notification settings
• Control location permissions
• Delete posts or certain account information
• Request account deletion
• Contact us with privacy questions

Geeran may include links, maps, payment providers, authentication providers, or other third-party services. Their privacy practices are governed by their own policies.

We may update this Privacy Policy from time to time. If we make material changes, we may notify users through the app, website, or email.

Geeran is operated by KYNSL. Privacy requests, data requests, and legal notices should be directed to:

support@geeran.org